Creating a website for your business is one of the ways to let your customers learn about your services and even interact with you online. It gives you an opportunity to inform your website visitors about your products and services and even make sales online. However, what if you went a little bit further with this? A customer might be interested in one of your products but they might need to get more information or ask a question about the product. There are several ways through which they can do that, maybe through the contact us section on your website where you have a contact form or maybe if you have a phone number on the website, they could call you. But how long will it take you before you reply to the email? What if you are on another call? There are chances that the customer might look the other way and get the product from someone else.
This is something that can be easily solved by using a live chat plugin. If you offer your customers a way to get a quick response by asking a question through a live chat feature, they will most likely be delighted and will definitely buy from you since they will have all their questions answered. A live chat option helps give answers to a customer’s specific questions about your products and services. You can even use this feature to start a conversation with a website visitor and maybe guide them through what they are looking for. This way, you will end up making more sales compared to if you did not have the live chat feature. There are several plugins that can help you achieve this. In this article, we are going to discuss the ten best plugins that you can use to set up a live chat on your WordPress website.